Summary: The Test Centre Administrator role at Pearson VUE in Eastbourne, UK, is a temporary position focused on providing exceptional customer service and ensuring secure exam delivery. The administrator will work flexible shifts, primarily on Thursdays, Fridays, and alternate Saturdays, supporting candidates during their testing experience. Responsibilities include greeting candidates, verifying identification, proctoring exams, and maintaining a clean testing environment. This position offers an opportunity to contribute to a globally recognized organization dedicated to learning and assessment.

Key Responsibilities:

• Welcome, greet, and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor/invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Key Skills:

• School qualifications in English and Maths.
• Experience working with Microsoft Office (Word, Excel, and Outlook) is advantageous.
• Excellent attention to detail and ability to monitor for restricted behavior.
• Flexibility to work different days and times, including early mornings, late nights, and weekends.
• Ability to sit for long periods and escort candidates to and from exam/testing rooms.

Salary (Rate): 13.37

City: Eastbourne

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other