Summary: The Business Analyst role at EXL focuses on supporting wallet fraud strategy initiatives within the banking team. The position involves analyzing existing fraud processes, gathering business requirements, and driving implementation efforts to enhance security and compliance measures. The analyst will collaborate with stakeholders to align business needs with security measures and contribute to strategic initiatives aimed at mitigating fraud risks.

Key Responsibilities:

• Gather and document business requirements related to wallet fraud prevention.
• Analyse existing digital wallet fraud processes, identifying areas for improvement.
• Support technical and operational assessments of digital wallet infrastructure.
• Assist in defining API interfaces and functional requirements for fraud prevention.
• Contribute to feature development and strategic initiatives aimed at mitigating fraud risks.
• Collaborate with stakeholders to ensure alignment between business needs and security measures.
• Support the creation of high-level architecture and operational blueprints.
• Assist in fraud implementation activities, including integration, documentation, and training.
• Monitor data sharing efficiency and security within digital wallets and decisioning systems.

Key Skills:

• Experience in wallet fraud setup, processes, and governance.
• Understanding of data sharing between Wallets -> API -> Systems.
• Knowledge of Strong Customer Authentication (SCA) regulations.
• Familiarity with token provisioning process reviews.
• Previous experience in business analysis within banking or financial services.
• Strong understanding of risk and compliance frameworks.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder engagement skills.
• Ability to translate complex fraud strategies into clear business requirements.
• Detail-oriented approach to documentation and analysis.

Salary (Rate): undetermined

City: Swindon

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other