Summary: The Technical Product Owner – Power Platform is responsible for overseeing the design, development, and performance of Virgin Atlantic's Power Platform solutions. This role involves managing delivery backlogs, ensuring compliance and supportability, and collaborating with stakeholders throughout the product lifecycle. The position requires a strong focus on user experience and brand identity while contributing to the overall digital vision of the company. The successful candidate will engage with both technical and non-technical teams to drive innovation and best practices.

Key Responsibilities:

• Act as the single point of contact and Product Owner for all activity on the Microsoft Power Platform.
• Document platform governance standards, ensuring alignment with IT policies, DLP controls, and best practices.
• Ensure that all solutions in transition meet agreed compliance, security, and supportability criteria.
• Monitor platform usage and adoption during the transitional period, raising risks or technical issues with appropriate stakeholders.
• Ensure traceability of requirements, stories, and delivery progress using appropriate tools (e.g., Azure DevOps).
• Engage business stakeholders to understand and manage expectations on Power Platform delivery.
• Communicate the updated model for Power Platform engagement, including transitions from project to support.
• Support business teams in understanding platform capabilities and best practices.
• Ensure all Power Apps are embedded into the Applications Support Model (L1/L2/L3) with agreed SLAs.
• Liaise with offshore L3 support teams to ensure continuity of support and understanding of in-flight work.
• Verify that full documentation and technical specifications are available for support and knowledge transfer.

Key Skills:

• Proven experience as a Product Owner, Solutions Specialist, or Platform Owner within a digital or technology environment.
• Strong knowledge and practical experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse).
• Demonstrated ability to manage backlogs, define priorities, and translate business needs into technical requirements.
• Experience working with support models, particularly L1/L2/L3 structures and documentation standards.
• Familiarity with governance and compliance frameworks, especially Data Loss Prevention (DLP) within Microsoft environments.
• Ability to engage confidently with both technical and non-technical stakeholders at all levels.
• Experience in working with offshore support teams or vendors preferred.
• Microsoft certifications around Power Platform (e.g., PL-900, PL-100) are desirable.

Salary (Rate): undetermined

City: Crawley

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT