Summary: The Business Analyst - Technical Consultant role focuses on bridging the gap between business stakeholders and technical teams, particularly in DevOps and engineering. The position emphasizes understanding business needs and translating them into actionable insights without engaging in hands-on technical work. The ideal candidate will facilitate communication, document processes, and assess the impact of changes to drive efficiency and clarity in project delivery.

Key Responsibilities:

• Act as the liaison between business leaders and DevOps/engineering teams to ensure alignment and smooth communication.
• Lead discovery sessions to gather requirements, define user stories, and establish success criteria.
• Analyze workflows and recommend improvements to enhance delivery and business value.
• Identify process gaps and propose practical, business-focused solutions using data and observation.
• Facilitate discussions and clarify technical concepts for non-technical stakeholders.
• Create process maps, reports, and dashboards to keep projects on track and stakeholders aligned.
• Evaluate risks and benefits of changes to ensure they deliver results without disrupting operations.

Key Skills:

• 4 years of experience in business analysis, technical project management, or a similar role.
• Solid understanding of DevOps fundamentals, including CI/CD, automation, and cloud platforms.
• Familiarity with tools like Jira, Confluence, or Git.
• Outstanding communication skills to simplify technical concepts for executives and frame business needs for engineers.
• A degree in Business, Computer Science, or a related field, or equivalent experience.
• Exposure to scripting or infrastructure-as-code is a bonus.
• Experience with SaaS is a plus.

Salary (Rate): 60000

City: London

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT