Summary: The Quality Assurance/Test Analyst role involves ensuring high-quality software solutions through automation and collaboration within a feature team. The position requires developing quality control systems, conducting audits, and executing test plans in a hybrid working environment. The successful candidate will work closely with product teams to enhance customer management products while adhering to Agile methodologies. This is a 12-month contract role classified as inside IR35.

Key Responsibilities:

• Develop and implement quality control systems, conduct audits, and test products to identify areas for improvement.
• Document testing results, maintain records for analysis, and collaborate with product teams to establish quality requirements.
• Operate within the SAFe (Scaled Agile Framework) as part of a feature team enhancing the Customer Management product.
• Creating and executing test plans, identifying and tracking defects, conducting manual and automated testing, performing regression tests, and analysing results to provide detailed reports.
• Collaborate with development teams, participate in design/code reviews, and continuously improve testing processes and methodologies.

Key Skills:

• Proven experience as a QA Engineer/Test Analyst with strong knowledge of QA methodologies, tools, and processes.
• Proficient in test automation frameworks (UFT, Appium, Playwright, Saucelab, Browserstack) and API testing tools (Postman, ROBOT framework).
• Skilled in programming/Scripting (Python or similar), test management/reporting (Jira, Octane), and CI/CD tools (Jenkins, GitHub).
• Familiarity with Kafka and Grafana is advantageous.
• Strong engineering mindset focused on prevention over detection, automation-first approaches, and scalable testing.
• Experience with automated testing tools (eg, Selenium, JUnit) and Agile frameworks.
• Analytical problem-solver with excellent communication skills, attention to detail, and a passion for delivering quality software.
• Experience in performance and security testing, including non-functional testing (eg, performance, scalability, and security) preferred.
• Proficient in programming languages such as Java or Python preferred.
• ISTQB certification or equivalent in Quality Assurance preferred.

Salary (Rate): £410

City: Hounslow

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT