Summary: The IT Service Continuity and Testing Manager will oversee disaster recovery and operational resilience initiatives for an international banking group in London. This role involves ensuring IT operations continuity, compliance with regulatory standards such as DORA, and leading disaster recovery exercises. The manager will collaborate with cross-functional teams to mitigate risks and enhance the service continuity framework. This position is critical for maintaining the strategic resilience of the organization.

Key Responsibilities:

• Planning and executing disaster recovery exercises to ensure operational continuity in line with regulatory standards.
• Leading workshops and scenario testing events focused on infrastructure and cybersecurity domains.
• Coordinating technology support for facilities-driven activities, such as power up/down events.
• Maintaining and updating internal systems to track application disaster recovery statuses and documentation.
• Driving enhancements to the service continuity framework to align with regulatory mandates such as PRA and DORA.
• Representing service continuity status at key forums, including CHIP and Operational Resilience Practitioner meetings.
• Collaborating with stakeholders across technology, risk, audit, and corporate services to ensure alignment with resilience objectives.
• Supporting the IT Service Continuity & Operational Readiness Manager in delivering the strategic roadmap for technology resilience.
• Mentoring junior team members to execute day-to-day service continuity activities effectively.
• Ensuring timely escalation of risks or issues related to operational readiness or disaster recovery testing.

Key Skills:

• Proven experience in developing and running scenario testing aligned with regulatory expectations for operational resilience.
• Strong technical knowledge of infrastructure components such as networking, virtual servers, data replication, databases, and backup technologies.
• Demonstrated ability to interpret disaster recovery plans and propose effective remedial actions during testing scenarios.
• Experience working in a financial regulated environment with a focus on operational continuity.
• Deep understanding of business continuity principles and technology resilience frameworks.
• IT project management skills (ideally PRINCE2 certified).
• ITIL Foundation certification preferred.
• Experience working with Legal, Compliance, Risk functions, and senior stakeholders on operational readiness initiatives.
• Broad technical understanding of infrastructure stacks (e.g., networking, virtualisation, storage).

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT