Summary: The Data Analyst/Reporting Analyst role is a 3-month contract position focused on optimizing customer relationship strategies through data insights. The successful candidate will analyze customer data, support CRM campaigns, and provide actionable insights to enhance customer experience. This position requires a strong analytical background and proficiency in data visualization tools. The role is based onsite in Central London and classified as inside IR35.

Key Responsibilities:

• Analyze customer data to uncover trends, behaviors, and segmentation opportunities.
• Support the execution and performance tracking of CRM campaigns.
• Develop regular reports and dashboards to monitor KPIs such as recruitment, retention, and engagement rates.
• Collaborate with Client Engagement regional offices to align CRM efforts with broader business goals and Global Customer Strategy.
• Help enhance the customer journey by identifying gaps and opportunities for personalization.

Key Skills:

• Experience in CRM, data analysis, or a similar role-preferably within the fashion or retail industry.
• Strong analytical skills with proficiency in Excel, data visualization tools (Tableau, PowerBI).
• Able to code in Databricks and comfortable working with large datasets.
• Passion for fashion, customer-centric thinking, and a keen eye for detail.
• Excellent communication skills and ability to work cross-functionally in a fast-paced environment.

Salary (Rate): 400

City: London

Country: UK

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other