Summary: The Administrator role in Mountsorrell involves coordinating services, managing customer inquiries, and handling various administrative tasks within a dynamic Service Department. The position is temporary with the potential for permanent employment, requiring an enthusiastic individual who excels in a fast-paced environment. Strong organizational and communication skills are essential for providing excellent customer service. Candidates should be prepared to start at short notice.

Key Responsibilities:

• Assist in the scheduling and coordination of services, ensuring that all customer requests are processed accurately and promptly.
• Act as the first point of contact for customer inquiries, providing assistance or redirecting them to the appropriate department.
• Place orders for required services, equipment, or materials, ensuring timely and accurate delivery.
• Provide support for day-to-day customer service issues, responding to emails and phone calls as needed.
• Maintain accurate records, update systems, and prepare reports to ensure smooth operations within the department.

Key Skills:

• Proven administrative experience, preferably in a service-based or technical environment.
• Strong communication skills, both written and verbal, with the ability to handle customer inquiries professionally.
• Excellent organisational skills and attention to detail.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite (Excel, Word, etc.).
• Positive, can-do attitude and a proactive approach to problem-solving.
• Prior experience in the lift or engineering sector is a plus but not essential.

Salary (Rate): undetermined

City: undetermined

Country: England

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other