User ResearcherInside IR35 ContractUp to 500 per day3-month ContractGovernment DepartmentRemote - Occassional visit to Birmingham site Are you a skilled User Researcher passionate about improving public services? We're seeking a talented User Researcher to join a dynamic team within a UK government department. This is an exciting opportunity to make a real impact on the lives of citizens by shaping the design and delivery of innovative digital services. Key Responsibilities:Conduct user research activities, including interviews, usability testing, and surveysAnalyze user research data to identify user needs, pain points, and opportunities for improvementCreate clear and concise user research reports and insightsCollaborate with designers, developers, and product managers to ensure user needs are prioritizedContribute to the development of user-centered design principles and practicesFacilitate and participate in design sprints to rapidly iterate on product ideasEssential Skills and Experience:Proven experience as a User Researcher within a digital or government contextStrong understanding of user research methodologies and toolsFamiliarity with design sprint methodologiesExcellent analytical and problem-solving skillsAbility to communicate complex ideas clearly and conciselyExperience working in Agile environmentsStrong understanding of accessibility and inclusive design principles











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