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Head of Customer Success & Partnerships
Posted 7 days ago by Provenance
About ProvenanceShoppers deserve to know what they're buying. At Provenance, we're putting that power back in their hand...
- Rate Not specified
- Category Not specified
- Work type Hybrid
- Location South East; Milton Keynes; Southampton; Dartford; Reading; Maidstone; Sutton; Croydon; Slough; Portsmouth; Brighton
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Customer Success Contract Rates in London: Day Rate Quartiles and Demand
Live market telemetry, compensation quartiles, and IR35 compliance benchmarks across the UK contract sector.
Median Daily Rate
£525/day
in line with national baselines
Interquartile Range
£357/day – £74,000/day
Middle 50% market distribution
Contract Engagement Split
0% Outside IR35
14% Inside IR35 engagements
Market Conditions and Compensation Trajectory
Remuneration intelligence covering contract Customer Success positions in London identifies established compensation benchmarks across active project accounts. Throughout verified local client accounts, daily remuneration anchors at an industry median of £525/day, reflecting a 0.0% variance compared to national UK baselines. Quartile metrics across active assignments define a range from £357/day to £74,000/day. From a regulatory and off-payroll perspective, 0% of verified vacancies are determined outside the scope of IR35. Figures summarise advertised pay on this hub to November 2026 and are market statistics, not a personal offer or guaranteed assignment rate.
Daily Rate Quartiles and Market Benchmarks
Values combine advertised day rates, stated IR35 outcomes, and sector labels from vacancies matching this hub. Quartiles use priced roles only.
| Metric | Value | What it shows |
|---|---|---|
| Median day rate | £525/day | Mid-market advertised pay for this hub |
| 25th percentile (P25) | £357/day | Lower-quartile priced vacancies |
| 75th percentile (P75) | £74,000/day | Upper-quartile priced vacancies |
| Outside IR35 share | 0% | Stated limited-company / outside SDS |
| Inside IR35 share | 14% | Stated PAYE / umbrella / inside SDS |
| Undetermined IR35 | 86% | Adverts that omit a published status |
| Leading sector | Sales & Marketing (71%) | Largest hiring cluster in the sample |
| Priced sample | 6 roles | Vacancies used for the rate corridor |
| Regional rate band | a London rate premium | Location pricing context, not an SDS |
Statutory Standards and Frequently Asked Questions
A Customer Success contract based in London is still assessed on facts, not postcode. Status paperwork should reflect London attendance, hybrid days, and substitution. Inside IR35 Customer Success pay in London is usually umbrella or PAYE, while an outside SDS lets the London contractor invoice through a limited company. Advertised London rates follow a London rate premium, so city uplifts do not imply an outside finding. Travel between home and a London office is rarely a substitute right. Check London on-site expectations for this Customer Success before you treat the SDS as settled.
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