Customer Success Contract Jobs
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830 Contract jobs sorted by:
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Date Posted
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Updating results…
830 Contract jobs
Staff Engineer (Architect) - Researcher Operations
Posted 1 day ago by Our Future Health
The Staff Engineer (Architect) role at Our Future Health involves leading the architectural design of researcher operati...
- Rate £105,000 per year
- Category Undetermined
- Work type Undetermined
- Location South East; Milton Keynes; Southampton; Dartford; Reading; Maidstone; Sutton; Croydon; Slough; Portsmouth; Brighton
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Field Sales Representative - Croydon - South East
Posted 1 day ago by Flatpay
The Field Sales Executive role at Flatpay involves driving sales in the Croydon area, focusing on building relationships...
- Rate £70,000 per year
- Category Outside
- Work type Onsite
- Location South East; Milton Keynes; Southampton; Dartford; Reading; Maidstone; Sutton; Croydon; Slough; Portsmouth; Brighton
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Business Development Manager
Posted 1 day ago by Martin Veasey Talent Solutions
The Business Development Manager role focuses on developing strategic partnerships and generating new business opportuni...
- Rate £40,000 per year
- Category Undetermined
- Work type Hybrid
- Location East Goscote, England, United Kingdom
French speaking Client Relations Coordinator
Posted 1 day ago by French Selection (FS)
The French speaking Client Relations Coordinator role involves providing administrative support to both English and Fren...
- Rate £30,000 per year
- Category Undetermined
- Work type Undetermined
- Location Harrogate, England, United Kingdom
Commercial Director : Venue and Events : FTC
Posted 1 day ago by TipTopJob
The Commercial Director for Venue and Events is a senior leadership role focused on driving the revenue strategy of a pr...
- Rate £100,000 per year
- Category Undetermined
- Work type Undetermined
- Location Haringey, England, United Kingdom
Internal Sales Executive
Posted 1 day ago by EILEEN RICHARDS RECRUITMENT LIMITED
The Internal Sales Executive role at a well-established company in Birmingham involves building customer relationships a...
- Rate £30,000 per year
- Category Undetermined
- Work type Undetermined
- Location West Midlands, England, United Kingdom
Finance Business Partner – Customers
Posted 1 day ago by Irwell Valley Homes
The Finance Business Partner role involves supporting the Financial Controller by providing proactive financial support...
- Rate £53,000 per year
- Category Undetermined
- Work type Hybrid
- Location Manchester, England, United Kingdom
Account Growth Executive
Posted 1 day ago by EILEEN RICHARDS RECRUITMENT LIMITED
The Account Growth Executive role involves managing and developing existing customer accounts while identifying new sale...
- Rate £35,000 per year
- Category Undetermined
- Work type Undetermined
- Location West Midlands, England, United Kingdom
Customer Account Executive
Posted 1 day ago by EILEEN RICHARDS RECRUITMENT LIMITED
The Customer Account Executive role involves building and maintaining strong relationships with existing customers while...
- Rate £30,000 per year
- Category Undetermined
- Work type Undetermined
- Location West Midlands, England, United Kingdom
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About Our Customer Success Contract Roles
What does a customer success contractor do?
As a contract Customer Success, you are hired to manage and develop relationships with existing customers, ensuring that clients derive maximum value from a product or service, achieve their desired outcomes, and remain engaged and retained over the long term. The role is most prevalent in SaaS, technology, and professional services businesses where recurring revenue is commercially critical and customer churn has a direct impact on business performance. Customer Success contractors are brought in to cover vacancies, provide additional capacity during periods of rapid customer growth, or to support a specific customer programme such as an onboarding initiative or a renewal campaign.
The skills expected of Customer Success contractors combine strong relationship management with a commercial understanding of what drives customer retention and expansion. The ability to build trusted relationships with customer stakeholders at multiple levels, proactively identify risks to renewal or satisfaction, facilitate regular business reviews, and develop account plans that align product usage with customer objectives is the core competency profile. Proficiency with CRM and customer success platforms such as Salesforce, Gainsight, or ChurnZero is expected by most clients in technology environments. For more senior roles, experience managing a portfolio of strategic accounts, leading renewal negotiations, and identifying and closing expansion opportunities is a key differentiator. Strong data literacy and the ability to use product usage data to inform customer conversations is increasingly expected across all levels.
What is the market like for customer success contractors?
Customer Success contracting is an active and growing market, driven by the expansion of SaaS and subscription-based business models across the UK technology and professional services sectors. As net revenue retention has become a primary commercial metric for recurring revenue businesses, the importance of Customer Success as a function has grown significantly, creating sustained demand for experienced contractors who can manage customer relationships and protect revenue during vacancy or growth periods. Day rates are shaped by the commercial impact of Customer Success work, with senior contractors who can demonstrate measurable retention and expansion outcomes commanding rates well above the account management contracting market.
How much do customer success contractors usually earn?
Contract rates for customer success roles typically range from £250 to £500 per day, depending on the scope of the role, required expertise, and the delivery expectations of the engagement.
How many customer success vacancies are there on Quality Contracts?
Over the past twelve months, we have tracked over 150 customer success contract roles across the site. Data reviewed up to June 2026.