United Events Sales Executive - Casual

UNITED EVENTS SALES EXECUTIVE (CASUAL)

Location: Old Trafford Stadium Complex

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals. We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

The Purpose

The Event Sales Executive will play a critical role in generating new business for Manchester United’s event spaces by identifying leads, developing relationships, and converting opportunities into sales. This role requires a strong understanding of the local and regional events market, and a relentless drive to achieve and exceed revenue targets.

The Role

Working as a team to deliver / exceed the annual event sales targets

Capture all enquiries’, ensuring information is available so conversion rate reports can be provided.

Capture all costs and ensure correct charges are applied to ensure profit margins are maintained

Principal Accountabilities

• To ensure all sales enquiries are handled within the sales guidelines, SOP’s and enquiry handling standards
• To communicate effectively with clients throughout the booking process to ensure a full understanding and management of client requirements are captured and delivered. Providing advice and support to clients during the process.
• To maintain a comprehensive understanding of the venue and its capabilities in order to best advise clients on the logistical aspects of their event.
• To support the VIP Experiences and United Events Manager with any administration duties linked to prospective events.
• Conduct site visits and venue show rounds with prospective clients, promoting the benefits of Old Trafford as a premium event venue.
• Collaborate with the Event Delivery and Operations teams to ensure smooth handovers and exceptional client service.
• To maintain an overview of both upcoming events and matches to ensure a widespread knowledge of the full business
• To participate in all aspects of training and development
• To support with the collation and actioning of feedback reports post event

The Person

We are looking for someone who has

• Experience/understanding of Conference and Events industry
• Knowledge of the Greater Manchester and North West commercial events market is highly desirable.
• Proven track record in proactive sales within events, hospitality, or venue-based industries.
• Experience using IT and the ability to use a variety of software packages including Ungerboeck
• Excellent interpersonal skills
• Excellent communication skills both written and verbal with attention to detail and the ability to deal with a wide range of clients at all levels.
• High standards of personal presentation
• Capacity for creative and strategic thinking to develop events and business opportunities
• Excellent team building skills and experience in relationship development
• Proven ability to manage under pressure and work to targets and tight deadlines
• Demonstrate customer service experience with customer focused environments
• Self-motivated and ability to work independently or as part of a team
• Ability to use your own initiative to problem solve and make decisions
• Hunger to learn and develop wider skill set across both areas of the job

Our Commitment To You

At Manchester United, we believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity and inclusion are at the core of our recruitment strategy, and we welcome applicants from all backgrounds.

Ready to Join Us?

If this sounds like the perfect role for you, please submit your application by Friday 12th September 2025. Manchester United is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks. If you need any adjustments to help you perform at your best during the recruitment process, please feel free to contact us, and we will be happy to discuss them with you. It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.