Summary: The Test Lead for ServiceNow Implementation will oversee testing activities throughout the lifecycle of ServiceNow projects, ensuring effective management of testing methodologies and defect tracking. This role requires strong leadership skills to guide test teams and communicate effectively with stakeholders. The candidate will also be responsible for documentation and risk management related to testing processes. Familiarity with Azure DevOps and automation tools is essential for success in this position.

Key Responsibilities:

• Manage testing activities in ServiceNow implementation or upgrade projects.
• Lead test teams and manage internal and external resources during the testing lifecycle.
• Utilize various testing methodologies and test management tools.
• Oversee defect management and facilitate defect triage meetings.
• Implement and manage automation testing initiatives.
• Communicate testing progress and risks to stakeholders.
• Produce comprehensive test plans, test cases, and reports.
• Identify testing-related risks and implement mitigation strategies.
• Utilize Azure DevOps for test case management and reporting.

Key Skills:

• Experience in ServiceNow implementations.
• Strong background in testing methodologies (functional, integration, regression, UAT, performance).
• Leadership and team management experience.
• Proficiency in defect management and tracking tools.
• Familiarity with test automation tools (e.g., Selenium, ServiceNow Automated Test Framework).
• Excellent communication skills.
• Strong documentation skills.
• Risk management abilities.
• Experience with Azure DevOps.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT