Summary: The Test Centre Administrator role at Pearson VUE involves supporting candidates during their exam experience in a secure and customer-focused environment. This temporary position requires flexibility in working hours and includes responsibilities such as greeting candidates, ensuring compliance with testing procedures, and maintaining the testing area. The role is essential for delivering high-quality service and ensuring a positive experience for test-takers.

Key Responsibilities:

• Welcome, greet, and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor/invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Key Skills:

• School qualifications in English and Maths.
• Experience working with Microsoft Office (Word, Excel, Outlook) is an advantage.
• Excellent attention to detail and ability to monitor for restricted behavior.
• Flexibility to work different days and times, including weekends.
• Ability to sit for long periods and escort candidates to and from exam/testing rooms.
• Strong customer service skills and a friendly, professional demeanor.

Salary (Rate): 13.37

City: Hastings

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other