Technical Consultant EUC
Posted 5 days ago by Infoplus Technologies UK Limited
Negotiable
Inside
Hybrid
Coventry, England, United Kingdom
Summary: The Technical Consultant - EUC Infrastructure role focuses on designing and optimizing end-user computing environments with an emphasis on persona-based strategies. The consultant will analyze device insights, conduct persona fitment analysis, and develop EUC strategies while collaborating with business stakeholders to align the end-user environment with organizational goals. This position is hybrid, requiring three days a week in the office. The contract duration is six months and falls inside IR35 regulations.
Key Responsibilities:
- Capture, analyze, and interpret device insights to understand user behavior and requirements.
- Conduct persona fitment analysis to map users to appropriate devices and technology stacks.
- Perform deep analysis of device usage to identify optimization opportunities.
- Develop and refine persona classification models to reflect user needs.
Key Skills:
- End-user computing (EUC) and end-user devices (EUD) knowledge.
- Understanding of software/service dependencies.
- Experience in data collection methods such as interviews and analytics.
- Ability to create actionable personas with journey maps.
- Skills in device analysis and license optimization.
Salary (Rate): undetermined
City: Coventry
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Job title: Technical Consultant - EUC Infra with Persona
Will the role be 100% remote, hybrid or 100% office? Hybrid 3 days/week
If the role is hybrid/ office based specify location: Coventry, UK
Duration of assignment: 6 months contract
InsideIR35
The Role: The Technical Consultant – EUC Infrastructure will play a pivotal role in designing, analyzing, and optimizing end user computing environments with a strong focus on persona-based strategies. This includes capturing deep device insights, performing detailed persona fitment analysis, developing EUC strategies, and shaping future-state infrastructure architectures. The consultant will also work closely with business stakeholders to influence strategy, drive organizational change, and ensure the end-user environment is aligned to business goals and productivity needs.
Key responsibilities:
- Capture, analyze, and interpret device insights (performance metrics, utilization patterns, application usage, connected peripherals, etc.) to understand user behavior and requirements.
- Conduct persona fitment analysis to map users to the right devices, tools, and technology stacks based on their day-to-day tasks and usage patterns.
- Perform deep analysis of device usage to identify optimization opportunities, including performance enhancements, device right sizing, and lifecycle improvements.
- Develop and refine persona classification models, ensuring that personas accurately reflect user needs and support business goals.
Essential skills/knowledge/experience:
- End-user computing (EUC) and end-user devices (EUD): Laptops, desktops, tablets, mobiles, rugged devices, PDAs and any unidentified or unclassified end-user devices discovered during the engagement
- Software/service dependencies (e.g., collaboration tools, VPN access, enterprise apps and more).
- Data Collection: Interviews, surveys, analytics, and system logs for usage patterns.
- Persona Development: Creation of adequate actionable personas with journey maps and pain points.
- Device Analysis: Inventory review, usage analysis, and consolidation opportunities.
- License Optimization: Review of Microsoft 365 license usage, identification of underutilization, and cost-saving recommendations
- Capture Device Insights
- Conduct Device/ Tool/ Products to Persona fitment analysis
- Conduct deep analysis on Device usage and Optimization
- Build target strategy for Persona definition
- Define, Design & Build Infra architecture, Help build Business strategy
- Guide in Org Change Management