ITSM Practitioner
Posted Today by Ampstek
Negotiable
Inside
Hybrid
Manchester, England, United Kingdom
Summary: The ITSM Practitioner role at AmpsTek involves delivering IT service management and governance solutions, focusing on ITIL® v4 processes. The position requires collaboration with stakeholders and emphasizes continual improvement and service delivery. The role is hybrid, requiring 1-2 days on-site per week in locations such as Leeds, Birmingham, or Manchester. Travel to Warwick is necessary during the initial transition phase.
Key Responsibilities:
- Deliver IT service management and governance solutions.
- Consult on ITIL® v4 based ITSM processes.
- Manage service delivery and integration.
- Develop and maintain stakeholder relationships.
- Implement continual improvement strategies.
- Oversee software license and asset management.
Key Skills:
- Expertise in IT Service Management and IT Governance.
- Proficiency in ITIL® v4.
- Experience in process consultancy.
- Strong service delivery skills.
- Ability to manage stakeholder relationships.
- Knowledge of continual improvement management.
- Familiarity with software license and asset management.
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
About Us: AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact. With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed. Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results.
Role : ITSM Practitioner
Location : Leads, Birmingham, or Manchester (Hybrid 1-2 days onsite/week)
Contract (InsideIR35)
NOTE: Travel to Warwick will be required during the initial transition phase.
Primary Skills
- IT Service Management & IT Governance
- ITIL® v4 based ITSM Process
- Consultancy
- Service Delivery
- Service Integration and Management
- Stakeholder Relationship Management
- Continual Improvement Management
- Software License\Asset Management