Summary: The Student Enrolment Advisor role is a full-time position within the Compliance Team, focused on assisting prospective students with their enrolment process at an educational institution. The advisor will verify student eligibility, ensure documentation is complete, and provide exceptional customer service to facilitate a smooth transition for students. This position is a 4-month fixed-term contract based on campus in Holborn, London. Strong administrative and IT skills, particularly in Microsoft Office, are essential for success in this role.

Key Responsibilities:

• Verify the eligibility of prospective students to study at the institution.
• Ensure all student documents are in order as required.
• Guide students through the enrolment process, providing essential information and support.
• Deliver excellent customer service to enhance student success.
• Manage a busy and varied workload while adhering to deadlines.
• Utilize CRM systems and Microsoft Office applications effectively.
• Demonstrate problem-solving skills and work on own initiative.

Key Skills:

• Experience in a busy student-facing or customer support environment.
• Good administration skills with high attention to detail.
• Excellent knowledge of Microsoft Office applications, particularly Excel and Word.
• Strong written and oral communication and interpersonal skills.
• Ability to manage a varied workload in a pressurised environment.
• Exceptional problem-solving skills.
• Ability to use initiative when required.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Education