Summary: The Student Enrolment Advisor role is a full-time position within the Compliance Team, focused on assisting prospective students with their enrolment process at an educational institution. The advisor will verify student eligibility and ensure all documentation is in order while providing exceptional customer service. This is a 4-month fixed-term contract based in London, requiring strong administrative and IT skills. The role demands multitasking in a fast-paced environment to support students effectively.

Key Responsibilities:

• Verify the eligibility of prospective students to study at the institution.
• Ensure all student documents are in order as required.
• Guide students through the enrolment process, providing essential information and support.
• Deliver excellent customer service to facilitate a seamless transition for students.
• Manage a busy and varied workload while adhering to deadlines.
• Utilize CRM systems and Microsoft Office applications, particularly Word and Excel.

Key Skills:

• Good administration skills with high attention to detail.
• Excellent knowledge of Microsoft Office applications, especially Excel and Word.
• Strong written and oral communication and interpersonal skills.
• Exceptional problem-solving skills and ability to work on own initiative.
• Experience in a busy student-facing or customer support environment.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: Education