Solution / Enterprise Architect – ServiceNow (Telecom Domain)

Solution / Enterprise Architect – ServiceNow (Telecom Domain)

Posted Today by PRIMUS Global Solutions (PRIMUS UK & Europe)

Negotiable
Undetermined
Hybrid
London Area, United Kingdom

Summary: The role of Solution / Enterprise Architect focuses on designing and implementing ServiceNow architecture specifically within the Telecom domain. The position requires translating business needs into technical solutions while leading architecture across various ServiceNow modules. The architect will also drive platform standardization and governance, ensuring scalable design and integration. This is a hybrid role based in London, UK, with an initial contract duration of six months.

Key Responsibilities:

  • Define end-to-end ServiceNow Architecture for enterprise programs
  • Translate business requirements into technical solution designs
  • Lead architecture across ServiceNow modules: TSM, TSOM/ITOM, IRM/GRC, SPM, OMT, CSM, HRSD, SecOps
  • Drive platform standardization, governance, and scalable design
  • Define integrations, data models, workflows, and technical requirements
  • Deliver enterprise-scale ServiceNow solutions

Key Skills:

  • Strong experience as ServiceNow Architect / Solution Architect / Enterprise Architect
  • Deep knowledge of ServiceNow modules and platform capabilities
  • Strong exposure to Telecom domain (OSS/BSS)
  • Proven experience in enterprise architecture, solution design, and delivery
  • Strong understanding of integrations, workflows, and data models

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Hiring: Solution / Enterprise Architect – ServiceNow (Telecom Domain)

Location: London, UK (Hybrid – 2 days/week WFO)

Duration: 6 Months (initial, extendable)

We are looking for an experienced Solution Architect / Enterprise Architect with strong expertise in ServiceNow Architecture and Telecom (OSS/BSS) domain.

Key Responsibilities:

  • Define end-to-end ServiceNow Architecture for enterprise programs
  • Translate business requirements into technical solution designs
  • Lead architecture across ServiceNow modules: TSM, TSOM/ITOM, IRM/GRC, SPM, OMT, CSM, HRSD, SecOps
  • Drive platform standardization, governance, and scalable design
  • Define integrations, data models, workflows, and technical requirements
  • Deliver enterprise-scale ServiceNow solutions

Required Skills & Experience:

  • Strong experience as ServiceNow Architect / Solution Architect / Enterprise Architect
  • Deep knowledge of ServiceNow modules and platform capabilities
  • Strong exposure to Telecom domain (OSS/BSS)
  • Proven experience in enterprise architecture, solution design, and delivery
  • Strong understanding of integrations, workflows, and data models

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