Summary: The Solution Analyst / Lead Developer position at LCL focuses on enhancing and maintaining telephony application solutions for the bank's agencies and contact centers. The role involves project management, operational maintenance, and incident resolution within a dynamic banking and technology environment. The candidate will work closely with various stakeholders, including technical partners, to ensure effective communication and service delivery. This position is part of an agile team dedicated to improving customer communication strategies.

Key Responsibilities:

• Lead projects for the evolution or maintenance of telephony application solutions.
• Coordinate operational maintenance of the application perimeter.
• Participate in incident resolution related to the application perimeter.
• Collaborate with CA-GIP and partners like Worldline for service delivery.
• Communicate effectively with users to explain technical constraints and incident contexts.

Key Skills:

• Technical expertise in telephony application solutions.
• Experience in project management and operational maintenance.
• Strong analytical skills for data analysis and dashboard implementation.
• Ability to communicate with technical and non-technical stakeholders.
• Experience with agile methodologies.

Salary (Rate): undetermined

City: Villejuif

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT