Summary: The role of ServiceNow Developer involves delivering configurations and functionalities to the ServiceNow Production instance while ensuring compliance with the DWP Software Delivery Lifecycle. The position requires troubleshooting complex issues, collaborating with various teams, and maintaining documentation. The developer will also provide technical guidance and contribute to the ServiceNow Development Lifecycle Process. This is an 11-month contract position based in multiple UK locations, classified as inside IR35.

Key Responsibilities:

• Deliver new configurations and functionalities to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle.
• Troubleshoot and resolve complex issues within the ServiceNow platform.
• Complete assigned stories and escalate blockers to ensure timely delivery.
• Collaborate with the Delivery Manager, feature teams, and stakeholders.
• Create and maintain clear documentation.
• Ensure secure, performant configuration of ServiceNow products.

Key Skills:

• Minimum 2 years of hands-on development experience on the ServiceNow platform.
• Excellent understanding of ServiceNow platform components.
• Proficient in Service Portal, Workspaces, and UI Builder with a strong focus on front-end development.
• Strong understanding of client-side functionalities.
• Solid understanding of server-side functionality and APIs.
• Agile framework experience.
• Proven ability to troubleshoot and resolve complex issues across an enterprise tooling infrastructure.
• Experience in building, configuring, and implementing ServiceNow features and integrations.
• Knowledge of Angular, HTML, CSS (desirable).
• ITIL Qualification or relevant experience/skills (desirable).
• Current ServiceNow platform Certification (desirable).

Salary (Rate): undetermined

City: Manchester

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT