Service Desk Analyst

Service Desk Analyst

Posted 2 weeks ago by Hays Specialist Recruitment Limited on Reed

Negotiable
Undetermined
Undetermined
Birmingham, West Midlands (County)

Summary: The role of Service Desk Analyst involves providing first-line support and resolving technical issues for a local council on an initial 2-month contract. The position requires managing Active Directory and Multi-Factor Authentication systems while efficiently handling service desk operations. Candidates with proven experience in a service desk role and familiarity with the required technologies are encouraged to apply. This opportunity offers a competitive daily rate, although the exact salary is negotiable.

Key Responsibilities:

  • Provide first-line support and resolve technical issues.
  • Manage and maintain Active Directory and Multi-Factor Authentication (MFA) systems.
  • Handle service desk operations efficiently.

Key Skills:

  • Experience with Active Directory and MFA.
  • Proven experience in a service desk role.

Salary (Rate): undetermined

City: Birmingham

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT