Senior UX Researcher

Summary: The Senior User Researcher will join a public sector client for an initial 4-month contract, focusing on transforming digital services. The role involves planning and conducting user research to ensure user needs are integrated into product design. Collaboration with designers and product managers is essential to generate actionable insights. The position is hybrid, based in either Edinburgh or Glasgow.

Key Responsibilities:

• Plan and conduct user research, utilising appropriate strategies to test new ideas and concept development.
• Review and synthesise primary and secondary research material.
• Generate new, useful and focused insights and translate them into actionable features.
• Support the set up of approaches and tools for efficient insight documentation.
• Work closely with other designers and product managers to devise appropriate research strategies.

Key Skills:

• Experience in applying appropriate user-centred research methods and participant recruitment strategies.
• Collaboration with other design disciplines, especially service design and UX design.
• Planning and running interviews and workshops with users and stakeholders.
• Experience of working both independently and as part of a team.
• Experience of leading team meetings, webinars, events and/or conferences online.
• Track record of working within project management environments.

Salary (Rate): undetermined

City: Edinburgh

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Senior

Industry: IT