Summary: The User Experience Researcher role is a 6-month contract with the potential for extension, focusing on enhancing digital services within a government agency. The position requires a seasoned UX professional skilled in user research, UX design, service design, and stakeholder engagement. The role involves a hybrid working arrangement with one day per week in London and requires SC clearance. Candidates will undergo a one-stage interview process via WebEx, including a portfolio presentation.

Key Responsibilities:

• Conduct quantitative and qualitative user research, including data processing, surveys, and workshops.
• Design and prototype user experiences using tools like Sketch, Figma, and Axure.
• Map end-to-end service experiences through service design methodologies.
• Engage with stakeholders to define product vision and user stories.

Key Skills:

• Expertise in user research methodologies (quantitative and qualitative).
• Proficiency in UX design and prototyping tools (Sketch, Figma, Axure).
• Experience in service design and experience mapping.
• Strong stakeholder engagement and communication skills.
• SC clearance required.

Salary (Rate): 650

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: Senior

Industry: Other