Senior Salesforce Administrator
Posted 2 weeks ago by MRJ Recruitment on Linkedin
Negotiable
Undetermined
Hybrid
Manchester, England, United Kingdom
Summary: The Senior Salesforce Administrator role in Manchester involves leading the Salesforce platform's excellence and best practices within a digital team. The position requires hands-on experience in managing Salesforce solutions, mentoring fellow admins, and driving system improvements. The successful candidate will collaborate with various departments to align priorities and ensure effective delivery of CRM solutions. This contract opportunity spans five months, starting May 1st, with a hybrid working arrangement.
Key Responsibilities:
- Partnering with Product Managers and BAs to develop CRM solutions.
- Leading discussions as Chair of the Salesforce Architectural Design Authority.
- Managing users, building reports and dashboards, and automating processes.
- Supporting and mentoring fellow Salesforce Admins.
- Identifying system improvements and contributing to feature planning.
- Documenting configurations and user guidance.
- Defining and owning the Salesforce Reference Architecture.
- Configuring flows, reports, custom fields/objects, and validation rules.
- Delivering BAU support and resolving user tickets.
- Collaborating across departments to ensure alignment and delivery.
Key Skills:
- Solid hands-on experience with Salesforce, particularly Sales & Service Cloud.
- Salesforce Admin certification (essential).
- Service Cloud certification (bonus).
- Experience with Pardot, Marketing Cloud, or similar tools (bonus).
- Confidence with Salesforce Lightning and scalable CRM solutions.
- Strong communication and organizational skills.
- Familiarity with Agile/Scrum environments.
Salary (Rate): undetermined
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT