Negotiable
Undetermined
Hybrid
Liverpool, England, United Kingdom
Summary: The Senior Pensions Administrator role at USS in Liverpool involves supporting the Pensions Operations team by managing routine queries, performing automated and manual processes, and collaborating with team members. The position offers a structured induction and training, with opportunities for career progression within a supportive and flexible work environment. Candidates are encouraged to apply even if they do not meet every requirement, as USS values enthusiasm and potential. The role is part of a vibrant team culture that prioritizes employee well-being and development.
Key Responsibilities:
- Speaking with institutions, members, and third parties regarding routine queries.
- Performing automated and manual processes and calculations.
- Collaborating with team members and checking work as required.
- Participating in team projects and improving operational processes.
- Managing own workload aligned to team targets and SLAs.
- Escalating non-routine or complex queries to a Senior or Manager.
Key Skills:
- Good attention to detail.
- GCSE Maths and English.
- Comfortable with Microsoft Office packages.
- Good communication skills.
Salary (Rate): undetermined
City: Liverpool
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Senior Pensions Administrator
Place of Work: Liverpool
Contract Type: Fixed Term Contract
We are recruiting on behalf of our client, USS, one of the largest private defined benefit pension schemes in the UK. Based in the iconic Royal Liver Buildings in Liverpool, USS has an amazing opportunity for a Senior Pensions Administrator who thrives on working within a supportive and busy office environment. Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model. Our team are truly fantastic, not only do we have our own social committee, but our people would genuinely recommend USS as a place to work (100% of new USSL employees would recommend USS as a place to work to a friend!) *Source: Candidate survey, shared 90 days post-start date).
About the role
As a member of our friendly team, you will be given a structured induction programme and support from our in-house teams for the first couple of weeks in your new role. Don’t worry if you haven’t got any experience, we will give you full training and you’ll be assigned a buddy to support with any questions. Not only do we provide great training, but we also offer opportunities to progress and develop your career here at USS – we love to promote within the team!
What you will be doing
As a trusted part of the Pensions Operations team, you will be responsible for:
- Speaking with our institutions, members and third parties as routine queries arise
- Automated and manual processes and calculations
- Working closely with other team members, checking work as required
- Team projects and improving the way we work.
- Managing own workload aligned to team targets and SLAs.
- Escalating any non-routine or complex queries to a Senior or Manager as they arise.
About you
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!
To be successful in the role, you will have:
- Good attention to detail
- GCSE Maths and English
- Comfortable with Microsoft Office packages
- Good communication skills
Why join us?
At USS, every individual contributes to building a secure financial future for our members and their families. We strive to create a work environment where everyone can thrive professionally while making a meaningful impact on the lives of others. We're also committed to helping you build your career by providing development opportunities. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits!
How we will reward you
Great starting salary
Generous annual leave package
Access to a high-quality pension scheme provided through Universities Superannuation Scheme
Supportive people policies (including enhanced occupational sickness pay and family-friendly pay)
Financial contributions towards your personal development to help you maintain your physical and mental well-being
Access to a range of health and well-being services, i.e., private healthcare, discounted gym membership
Learning and development opportunities to develop your skills, knowledge and talent
Employee Volunteer Days to support the communities where you work and live
Cycle to Work Scheme
Our culture and values
Our people are what makes us different. We work together to create a diverse and inclusive culture that embraces individuality, where people are welcomed and feel comfortable in the knowledge that they can be themselves. Our purpose firmly states the importance of members, putting them ‘front and centre’ of what we do. This is embedded through our values: Integrity Collaboration Excellence
About us
Universities Superannuation Scheme (USS) was established in 1974 as the principal pension scheme for universities and higher education institutions in the UK. We work with around 330 employers to help build a secure financial future for more than 528,000 members and their families. We are one of the largest pension schemes in the UK, with total assets of around £75.5bn (at 31 March 2023). To find out more, please visit https://www.uss.co.uk
USSL is proud to be an equal opportunity employer. We strive to ensure our recruitment process is as flexible and inclusive as possible so we can attract diverse candidates and recruit the best talent. We want all candidates to perform at their best during the recruitment process, so if you need any reasonable adjustments or if there is anything we can do to help support you through your recruitment journey, please let us know by contacting resourcing@uss.co.uk.