Senior Infrastructure Services Manager VMware, Microsoft & Linux

Senior Infrastructure Services Manager VMware, Microsoft & Linux Platforms (High Security Clearance - DV)

Location: Erskine or Newcastle

Work Mode: Hybrid/Remote flexibility with 24x7 rotational support

Summary

We are seeking a highly skilled infrastructure leader with extensive experience across VMware, Microsoft, and Linux ecosystems. This role blends deep technical expertise with operational leadership, supporting enterprise-grade virtualization, cloud, and server platforms. Youll manage complex incidents, drive automation, and ensure platform resilience across hybrid environments. The successful candidate must be a sole UK national and hold or be eligible for high-level UK government security clearance (DV). Please note we can consider candidates from both Erskine or Newcastle locations.

Essential Job Functions

• Provide expert technical support in infrastructure services, responding to complex issues and inquiries
• Deliver L3 support for VMware environments: vSphere, vSAN, NSX-T/V, VCF, Tanzu Kubernetes Grid
• Administer Linux servers (RHEL, CentOS, Ubuntu) and troubleshoot OS-level issues, containers, and automation
• Troubleshoot Microsoft platforms including Azure, SCCM/Intune, SQL Server, Active Directory, and Windows Server
• Support VMware Site Recovery Manager (SRM) and Aria Suite tools (vRealize Operations, Automation, Log Insight)
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges
• Participate in the development of infrastructure documentation, including incident reports and configuration details
• Apply deep technical knowledge and critical thinking to address complex infrastructure-related problems
• Follow established best practices and standards in infrastructure service delivery
• Coordinate with vendors (e.g., Microsoft) and internal stakeholders to meet SLA targets and minimize escalations
• Participate in rotational 24x7 support and weekend standby for critical issues

Required Skills & Technologies

• VMware vSphere, NSX-T/V, SRM vSAN, VCF, Tanzu Aria Suite (vRealize)
• PowerCLI, vRO, Terraform
• Networking fundamentals
• Microsoft Azure, SCCM, Intune
• SQL Server, AD, ADFS
• Windows Server, Hyper-V
• Azure AD, Debugging Tools
• SLA & escalation management
• Linux RHEL, CentOS, Ubuntu
• Bash, Python, Ansible
• Docker, Kubernetes
• Systemd, YUM/APT
• CI/CD familiarity

Basic & Preferred Qualifications

Basic:

• Bachelors degree in a relevant field or equivalent combination of education and experience
• Typically 5+ years of relevant work experience, with at least 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner who stays abreast of industry trends and emerging technologies

Preferred:

• Advanced degree in a relevant field
• Certifications such as Cisco CCNA, AWS Certified Solutions Architect, CompTIA Security+, VMware VCP, Microsoft Expert, or RHCE
• Experience in secure environments or government contracts

Security Requirement

Must hold or be eligible for high-level UK government security clearance

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