Summary: The Senior Assistant in the HR Advisory Service at Deloitte is responsible for providing professional advice and support on performance, conduct, and sickness matters within a collaborative team environment. This role involves managing a caseload, advising on HR processes, and ensuring compliance with data protection legislation. The position emphasizes teamwork, knowledge sharing, and delivering high-quality service to employees and leaders across Deloitte UK. The successful candidate will contribute to continuous service improvements while maintaining a professional demeanor and effective communication skills.

Key Responsibilities:

• Provide day-to-day HR advisory support on performance management, disciplinary processes, and sickness capability.
• Manage cases related to AWOL, exit interviews, and security breaches.
• Ensure accurate SAP updates and compliance with payroll deadlines.
• Utilize case management tools effectively, maintaining accurate records and tracking activities.
• Advise on policy interpretation, employment law, and risk mitigation strategies.
• Collaborate with the HR Advisory team and ensure timely handovers of cases.
• Identify opportunities for process improvements and participate in change initiatives.

Key Skills:

• Proven ability in performance and conduct case management.
• Strong communication and interpersonal skills.
• Experience in managing high volumes of HR cases.
• Commercial awareness and understanding of employment law.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint, and HR applications like SAP and ServiceNow.
• Ability to influence and build relationships with stakeholders.
• Methodical and analytical problem-solving skills.

Salary (Rate): undetermined

City: Cardiff

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: HR