Senior Account Manager, 12 Month FTC (UK)

Summary: The Senior Account Manager at OK COOL is responsible for managing client relationships and overseeing the delivery of culturally relevant campaigns, particularly in the retail and fashion sectors. This role requires strategic thinking, strong communication skills, and the ability to juggle multiple projects effectively. The ideal candidate will have a deep understanding of social media platforms, especially TikTok, and a passion for creating impactful online content. The position is a 12-month fixed-term contract based in the London area.

Key Responsibilities:

• Own the client relationship and manage day-to-day operations.
• Keep projects on track, on brief, on time, and on budget.
• Translate feedback and briefs effectively.
• Identify opportunities to improve work and grow accounts.
• Bring social-first, platform-native thinking to campaigns.
• Stay ahead of trends, culture, and internet moments.
• Shape ideas that resonate with the audience and algorithm.
• Provide clear, constructive feedback to creative teams.
• Maintain alignment between the team and clients through effective communication.
• Manage project scopes, budgets, and track expenses.
• Identify and sell new opportunities.

Key Skills:

• 4–6 years of agency experience in retail and fashion.
• Fluency in TikTok, Instagram, YouTube, and pop culture.
• Ability to think creatively and commercially.
• Strong organizational skills and attention to detail.
• Positive energy and confidence in communication.
• Experience in managing budgets and project scopes.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Mid-Level

Industry: Other