SC Cleared Lead Service Designer
Posted 3 days ago by Opus Recruitment Solutions
£550 Per day
Outside
Undetermined
London
Summary: The role of SC Cleared Lead Service Designer involves leading service design initiatives for a consultancy focused on the public sector. The position requires expertise in end-to-end service design, operational finance processes, and data mapping, with a strong emphasis on delivering within complex constraints. This is a 6-month contract position that is outside IR35, offering a competitive daily rate.
Key Responsibilities:
- Develop and maintain service blueprints and end-to-end journey maps
- Map operational finance processes (e.g. transfers, holds, reporting, reconciliation)
- Lead on data mapping across the service
- Identify and map external touch points and dependencies
- Highlight gaps, risks, hand-offs and non-happy paths across the service
- Ensure service design reflects technical constraints and delivery reality
- Contribute actively within sprint cycles and supporting delivery
Key Skills:
- Strong End-to-end service design expertise
- Multidisciplinary delivery experience
- Designing within complex constraints
- Systems and data thinking
- Evidence-led decision making and influence
- Public sector / GDS experience (desirable)
- Legacy modernisation experience (desirable)
- Transactional or financial service experience (desirable)
- Operating in secure or regulated environments (desirable)
- Strategic service influence (desirable)
Salary (Rate): £550/day
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
We are working with a consultancy feeding into the public sector looking for an actively active SC cleared lead service designer- Outside IR35- 6 month contract - £550 per day
Key responsibilities
- Develop and maintain service blueprints and end-to-end journey maps
- Map operational finance processes (e.g. transfers, holds, reporting, reconciliation)
- Lead on data mapping across the service
- Identify and map external touch points and dependencies
- Highlight gaps, risks, hand-offs and non-happy paths across the service
- Ensure service design reflects technical constraints and delivery reality
- Contribute actively within sprint cycles and supporting delivery
Essential Requirements (GDS-aligned – Senior Service Designer)
- Strong End-to-end service design expertise
- Multidisciplinary delivery experience
- Designing within complex constraints
- Systems and data thinking
- Evidence-led decision making and influence
Desirable Requirements (GDS-aligned – Service Designer)
- Public sector / GDS experience
- Legacy modernisation experience
- Transactional or financial service experience
- Operating in secure or regulated environments
- Strategic service influence