SC Cleared Lead Service Designer

SC Cleared Lead Service Designer

Posted 3 days ago by Opus Recruitment Solutions Ltd

£550 Per day
Outside
Undetermined
London, UK

Summary: The role of SC Cleared Lead Service Designer involves leading service design initiatives for a consultancy focused on the public sector. The position requires expertise in developing service blueprints and journey maps, with a strong emphasis on operational finance processes. This is a six-month contract position that operates outside of IR35 regulations. The ideal candidate will possess a blend of technical and multidisciplinary delivery skills aligned with GDS standards.

Key Responsibilities:

  • Develop and maintain service blueprints and end-to-end journey maps
  • Map operational finance processes (eg transfers, holds, reporting, reconciliation)
  • Lead on data mapping across the service
  • Identify and map external touch points and dependencies
  • Highlight gaps, risks, hand-offs and non-happy paths across the service
  • Ensure service design reflects technical constraints and delivery reality
  • Contribute actively within sprint cycles and supporting delivery

Key Skills:

  • Strong End-to-end service design expertise
  • Multidisciplinary delivery experience
  • Designing within complex constraints
  • Systems and data thinking
  • Evidence-led decision making and influence

Salary (Rate): £550 per day

City: London

Country: UK

Working Arrangements: undetermined

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

We are working with a consultancy feeding into the public sector looking for an actively active SC cleared lead service designer

- Outside IR35

- 6 month contract

- £550 per day

Key responsibilities

  • Develop and maintain service blueprints and end-to-end journey maps
  • Map operational finance processes (eg transfers, holds, reporting, reconciliation)
  • Lead on data mapping across the service
  • Identify and map external touch points and dependencies
  • Highlight gaps, risks, hand-offs and non-happy paths across the service
  • Ensure service design reflects technical constraints and delivery reality
  • Contribute actively within sprint cycles and supporting delivery

Essential Requirements (GDS-aligned - Senior Service Designer)

  • Strong End-to-end service design expertise
  • Multidisciplinary delivery experience
  • Designing within complex constraints
  • Systems and data thinking
  • Evidence-led decision making and influence

Desirable Requirements (GDS-aligned - Service Designer)

  • Public sector/GDS experience
  • Legacy modernisation experience
  • Transactional or financial service experience
  • Operating in secure or regulated environments
  • Strategic service influence