Sales Office Manager
Posted 3 days ago by TieTalent
£55,000 Per year
Undetermined
Hybrid
Llanwrtyd Wells, Wales, United Kingdom
Summary: The Sales Office Manager role involves leading and developing an internal sales team within a well-established UK business, with a focus on overseeing daily operations and enhancing customer service. This hands-on position requires a minimum of three days per week on-site in Llanwrtyd Wells, Mid Wales, to ensure effective sales operations and support the external sales team. The role also includes developing sales strategies and monitoring performance metrics to drive success. Candidates should have proven experience in managing sales teams and a strong background in B2B sales or account management.
Key Responsibilities:
- Lead, manage, and develop the internal sales team, setting objectives and driving performance.
- Oversee customer enquiries, quotations, and order processing to ensure accuracy and efficiency.
- Build strong relationships with key accounts, working closely with external sales to deliver a seamless customer experience.
- Support complex orders and liaise with suppliers to resolve challenges.
- Develop and implement sales strategies in line with company goals.
- Monitor KPIs, pipeline activity, and provide regular performance reports.
- Enhance internal processes to improve communication and efficiency.
- Keep up to date with industry trends and market activity.
Key Skills:
- Proven experience managing and developing an internal sales or customer service team.
- Strong track record in B2B sales or account management.
- Excellent organisational and communication skills with the ability to lead by example.
- Proficient with CRM systems, reporting tools, and Microsoft Office.
- Willing to be based in Llanwrtyd Wells at least 3 days a week.
- Full UK driving licence.
- Desirable: Experience in electronics, engineering, or technical product sales.
- Familiarity with ISO, AS, BS, or CECC quality standards.
- Background in quality-critical sectors (defence, aerospace, rail, or industrial).
Salary (Rate): £55,000 yearly
City: Llanwrtyd Wells
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Sales
Location: Hybrid – minimum 3 days per week in Llanwrtyd Wells, Mid Wales
Contract: Full-time, Permanent
Salary: £45,000–£55,000 + performance bonus + benefits
We’re recruiting a Sales Office Manager to lead and develop an internal sales team within a well-established UK business. This is a hands-on role where you’ll oversee daily operations, drive high standards of customer service, and support the external sales team in securing and growing key accounts. This hybrid role requires a regular on-site presence (at least 3 days a week) to provide leadership and ensure smooth day-to-day sales operations.
Key Responsibilities
- Lead, manage, and develop the internal sales team, setting objectives and driving performance.
- Oversee customer enquiries, quotations, and order processing to ensure accuracy and efficiency.
- Build strong relationships with key accounts, working closely with external sales to deliver a seamless customer experience.
- Support complex orders and liaise with suppliers to resolve challenges.
- Develop and implement sales strategies in line with company goals.
- Monitor KPIs, pipeline activity, and provide regular performance reports.
- Enhance internal processes to improve communication and efficiency.
- Keep up to date with industry trends and market activity.
What We’re Looking For
- Proven experience managing and developing an internal sales or customer service team.
- Strong track record in B2B sales or account management.
- Excellent organisational and communication skills with the ability to lead by example.
- Proficient with CRM systems, reporting tools, and Microsoft Office.
- Willing to be based in Llanwrtyd Wells at least 3 days a week.
- Full UK driving licence.
- Desirable: Experience in electronics, engineering, or technical product sales.
- Familiarity with ISO, AS, BS, or CECC quality standards.
- Background in quality-critical sectors (defence, aerospace, rail, or industrial).
What’s On Offer
- £45,000–£55,000 salary (depending on experience).
- Performance bonus.
- Pension and benefits package.
- Career progression opportunities and ongoing professional development.
- A chance to lead a close-knit sales team in a supportive, specialist business