Negotiable
Undetermined
Hybrid
Newcastle Upon Tyne, England, United Kingdom
Summary: As an Inbound Sales Development Representative (SDR) at Sage, you will engage with small and medium-sized businesses interested in Sage's products, focusing on understanding their needs and qualifying leads. This role requires managing a high volume of inbound leads and utilizing phone-based sales experience to foster meaningful conversations. You will play a crucial part in building a strong sales pipeline and facilitating successful partnerships within a collaborative sales team. The position is fast-paced and target-driven, ideal for individuals who enjoy problem-solving and connecting with clients.
Key Responsibilities:
- Respond to inbound leads generated through various Sage marketing channels.
- Proactively connect with prospects via phone, email, social media, and personalized messaging.
- Assess prospects by identifying their needs, challenges, budget, decision-making authority, and timeline.
- Maintain engagement with leads who are not yet ready to buy through personalized follow-ups.
- Use Salesforce to manage and track all lead activities.
- Participate in ongoing training, coaching, and feedback sessions.
Key Skills:
- Phone-based sales experience.
- Strong product knowledge of Sage solutions.
- Ability to assess customer needs and challenges.
- Proficiency in using Salesforce for pipeline management.
- Excellent communication and interpersonal skills.
- Problem-solving and critical thinking abilities.
Salary (Rate): undetermined
City: Newcastle Upon Tyne
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Sales
Job Description As an Inbound Sales Development Representative (SDR) at Sage, you’ll be the first point of contact for small and medium-sized businesses that have shown interest in our products. Your role will focus on engaging these inbound leads from various marketing channels, understanding their needs, and showing how Sage’s solutions can support their goals. You’ll manage a high volume of leads, using your phone-based sales experience and product knowledge to qualify opportunities and spark meaningful conversations. By identifying customer challenges and aligning them with the right solutions, you’ll help build a strong sales pipeline and set the stage for successful partnerships. This is a fast-paced, target-driven role that’s ideal for someone who enjoys problem-solving, connecting with people, and making an impact in a collaborative sales team.
- Prospecting: Respond to inbound leads generated through various Sage marketing channels, including website inquiries, social media engagement, email campaigns, and content downloads.
- Outreach: Proactively connect with prospects via phone, email, social media, and personalized messaging. Use in-depth knowledge of Sage products to introduce solutions and generate interest.
- Qualification: Assess prospects by identifying their needs, challenges, budget, decision-making authority, and timeline. Ask thoughtful questions to determine alignment with Sage’s offerings.
- Lead Nurturing: Maintain engagement with leads who are not yet ready to buy through personalized follow-ups. Provide relevant information, address concerns, and stay connected until they’re ready for handover to the sales team.
- Pipeline Management: Use Salesforce to manage and track all lead activities. Keep records up to date, maintain accurate lead statuses, and ensure smooth handoffs to sales.
- Continuous Learning and Improvement: Participate in ongoing training, coaching, and feedback sessions. Stay informed on industry trends, product developments, and sales best practices to continually improve performance.
Sage Benefits: Competitive base salary and commission structure Comprehensive health, dental and vision coverage Work away scheme for up to 10 weeks a year On-going training and professional development Paid 5 days yearly to volunteer through our Sage Foundation Flexible work patterns and hybrid working