Sales Assistant
Posted 2 weeks ago by Mountain Warehouse
Negotiable
Undetermined
Undetermined
Cardiff, Wales, United Kingdom
Summary: The Sales Assistant role at Mountain Warehouse in Cardiff involves providing exceptional customer service and ensuring efficient store operations. The position emphasizes teamwork, operational excellence, and customer engagement, with a focus on creating a welcoming shopping experience. Candidates should be passionate about retail and committed to delivering outstanding service while contributing to sales targets and store performance.
Key Responsibilities:
- Work harmoniously with colleagues, fostering an inclusive team environment.
- Assist in day-to-day store operations, ensuring compliance with company policies.
- Process transactions accurately and handle various payment methods efficiently.
- Maintain a clean, organized, and visually appealing sales floor.
- Stay informed about product features, promotions, and pricing to assist customers.
- Build strong connections with customers and address inquiries professionally.
- Work with the team to meet and exceed sales targets.
- Support store management in identifying growth opportunities.
Key Skills:
- Passion for retail and customer service.
- Excellent communication skills with a friendly demeanor.
- Energetic and driven to complete tasks effectively.
- Team player who is reliable and trustworthy.
Salary (Rate): undetermined
City: Cardiff
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Retail
Department: UK Retail
Location: Cardiff - Pugh's Garden Centre (CDG)
Compensation: £7.55 - £12.21 / hour
Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Sales Assistant , you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
- Key Responsibilities
- Team Collaboration: Work harmoniously with your colleagues, fostering an inclusive and supportive team environment. Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals. Share knowledge and skills to support and train both new and existing team members.
- Operational Excellence: Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures. Accurately process transactions, handling various payment methods with efficiency. Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked. Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice. Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
- Customer Engagement: Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions. Address customer inquiries and concerns promptly and professionally, ensuring a positive experience. Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
- Sales & Performance: Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace. Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We Would Love To Meet Someone Who Is Committed to delivering outstanding customer service. Passionate about retail and eager to share that enthusiasm. Excellent communicators with a friendly and approachable demeanour. Energetic, driven, and determined to complete tasks effectively. Team players who are reliable and trustworthy.
What's in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 1 weekend off per month, with 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- Generous Colleague Referral Incentive
- Auto-enrolment Pension scheme
- A stable, successful and supported environment
- Length of service awards
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Cardiff, Radyr, Morganstown