User Researcher
Posted Today by Anson McCade
£565 Per day
Inside
Remote
England, United Kingdom
Summary: The User Researcher role is a contract position focused on supporting a public sector transformation initiative, requiring an experienced professional with current or eligible SC clearance. The position involves delivering user research within government and UCD environments, emphasizing GDS principles and agile methodologies. The role is remote-first with occasional travel and offers a competitive day rate. The ideal candidate will have a proven track record in user research and the ability to collaborate with stakeholders to enhance service design.
Key Responsibilities:
- Deliver user research in government and UCD environments.
- Design, plan, and conduct research to drive service and interaction design.
- Map services end-to-end and uncover friction points.
- Develop solutions collaboratively with stakeholders.
- Present insights and run workshops to promote user-centred thinking across teams.
Key Skills:
- Proven track record in user research.
- Strong knowledge of GDS principles.
- Experience with agile ways of working.
- Ability to conduct end-to-end service mapping.
- Excellent presentation and workshop facilitation skills.
Salary (Rate): £565 daily
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Other
User Researcher – Public Sector Contract
Day Rate: £525–£565 (Inside IR35)
Location: Remote-first
Length: 6 month - rolling
Our client is looking for an experienced User Researcher with current (or eligible) SC clearance to support a major public sector transformation initiative. This is an opportunity to work with a consultancy delivering critical services that shape how government interacts with citizens.
What we’re looking for:
- Proven track record delivering user research in government and UCD environments.
- Strong knowledge of GDS principles and agile ways of working.
- Experience designing, planning, and conducting research that drives service and interaction design.
- Ability to map services end-to-end, uncover friction points, and develop solutions collaboratively with stakeholders.
- Comfortable presenting insights and running workshops to embed user-centred thinking across teams.
Contract details:
- Rate: £525–£565 per day (Inside IR35).
- Clearance: Active SC or eligible to obtain.
- Start date: Immediate.
- Remote-first role with occasional travel as required.