ServiceNow Technical Consultant (CSM)

ServiceNow Technical Consultant (CSM)

Posted 7 days ago by K2 Partnering

Negotiable
Undetermined
Remote
Remote in the European Union

Summary: The role is for a ServiceNow Technical Consultant with a focus on Customer Service Management (CSM) and requires immediate availability. The consultant should possess technical skills but does not need to be at an architect level. Proficiency in German at a B2 level is acceptable, and familiarity with Service Order Management (SOM) and IT Asset Management (ITAM) is preferred.

Key Responsibilities:

  • Provide technical consulting for ServiceNow with a specialization in CSM.
  • Support and implement solutions related to Customer Service Management.
  • Collaborate with teams to ensure effective utilization of ServiceNow functionalities.
  • Assist in the integration of SOM and ITAM where applicable.
  • Communicate effectively in both English and German.

Key Skills:

  • Experience with ServiceNow, particularly in CSM.
  • Technical competency in ServiceNow without needing architect-level skills.
  • Familiarity with SOM and ITAM.
  • German language proficiency (B2 level acceptable).
  • Ability to work remotely and manage time effectively.

Salary (Rate): undetermined

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT