ServiceNow Developer

ServiceNow Developer

Posted 1 day ago by 1762933363

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Negotiable
Outside
Remote
USA
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Application Programming Interface (API) Automation Certified Scrum Master (CSM) Configuration Management Databases Datamodel Data Modeling File Servers IT Service Management JavaScript (Programming Language) Management Mobile Application Development Performance Analytics Requirements Elicitation Scripting Service Catalog ServiceNow Software Development Solution Design Stakeholder Management User Interface Workflow Automation Workflows

Summary: We are seeking an experienced ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will possess strong hands-on experience with ServiceNow modules, scripting, integrations, and workflow automation. This role requires collaboration with business stakeholders, architects, and process owners to deliver scalable, high-quality solutions.

Key Responsibilities:

  • Design, develop, configure, and customize ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and CMDB.
  • Develop and maintain business rules, client scripts, UI policies, UI actions, Script Includes, and Glide API scripting.
  • Implement workflows, Flow Designer flows, and automation solutions.
  • Build and maintain integrations using REST, SOAP, MID Server, and IntegrationHub.
  • Perform platform upgrades, patching, and ensure version stability.
  • Customize forms, fields, tables, ACLs, and data policies.
  • Participate in requirements gathering, solution design, and architecture discussions.
  • Troubleshoot issues, optimize performance, and ensure best practices are followed.
  • Develop reports, dashboards, and performance analytics widgets.
  • Support ServiceNow governance, security, and documentation standards.
  • Collaborate with cross-functional teams (Process Owners, QA, Architects) to deliver end-to-end solutions.

Key Skills:

  • 8+ years of experience as a ServiceNow Developer.
  • Strong hands-on expertise with ServiceNow ITSM, including Incident, Problem, Change, Service Catalog, and CMDB.
  • Experience with JavaScript, Glide API scripting, Jelly, HTML/CSS, and AngularJS (preferred).
  • Experience building integrations using REST, SOAP, MID Server, and IntegrationHub spokes.
  • Experience with Service Portal, widgets, and custom UI development (preferred).
  • Solid understanding of ServiceNow data model, ACLs, roles, and security.
  • Experience with Flow Designer, workflows, and automation engine.
  • Familiarity with ITOM, Discovery, Event Management, HRSD, or CSM is a strong plus.
  • Knowledge of Agile/Scrum methodologies.
  • ServiceNow certifications such as: CSA Certified System Administrator (mandatory), CAD Certified Application Developer, CIS (ITSM, HRSD, Discovery, CSM, etc.) preferred.

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: ServiceNow Developer

Location: Remote / Onsite (As per client requirement)

Duration: Long-term Contract / Full-time

Job Summary:

We are seeking an experienced ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have strong hands-on experience with ServiceNow modules, scripting, integrations, and workflow automation. The role involves working closely with business stakeholders, architects, and process owners to deliver scalable, high-quality solutions.

Key Responsibilities:

  • Design, develop, configure, and customize ServiceNow modules such as ITSM, ITOM, HRSD, CSM, and CMDB.

  • Develop and maintain business rules, client scripts, UI policies, UI actions, Script Includes, and Glide API scripting.

  • Implement workflows, Flow Designer flows, and automation solutions.

  • Build and maintain integrations using REST, SOAP, MID Server, and IntegrationHub.

  • Perform platform upgrades, patching, and ensure version stability.

  • Customize forms, fields, tables, ACLs, and data policies.

  • Participate in requirements gathering, solution design, and architecture discussions.

  • Troubleshoot issues, optimize performance, and ensure best practices are followed.

  • Develop reports, dashboards, and performance analytics widgets.

  • Support ServiceNow governance, security, and documentation standards.

  • Collaborate with cross-functional teams (Process Owners, QA, Architects) to deliver end-to-end solutions.

Required Skills & Experience:

  • 8+ years of experience as a ServiceNow Developer.

  • Strong hands-on expertise with ServiceNow ITSM, including Incident, Problem, Change, Service Catalog, and CMDB.

  • Experience with JavaScript, Glide API scripting, Jelly, HTML/CSS, and AngularJS (preferred).

  • Experience building integrations using REST, SOAP, MID Server, and IntegrationHub spokes.

  • Experience with Service Portal, widgets, and custom UI development (preferred).

  • Solid understanding of ServiceNow data model, ACLs, roles, and security.

  • Experience with Flow Designer, workflows, and automation engine.

  • Familiarity with ITOM, Discovery, Event Management, HRSD, or CSM is a strong plus.

  • Knowledge of Agile/Scrum methodologies.

  • ServiceNow certifications such as:

    • CSA Certified System Administrator (mandatory)

    • CAD Certified Application Developer

    • CIS (ITSM, HRSD, Discovery, CSM, etc.) preferred

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