ServiceNow Vulnerability Response Lead(W2)

ServiceNow Vulnerability Response Lead(W2)

Posted Today by 1763034317

Apply
Negotiable
Outside
Remote
USA
Apply
Automation Data Integrity Information Technology Operations Management Process Design ServiceNow Stakeholder Management Verification And Validation Vulnerability Vulnerability Management Workflows

Summary: Lead the implementation and management of ServiceNow Vulnerability Response, focusing on process design, automation strategy, controls, and dashboarding to enhance vulnerability management within the organization. The role requires strong collaboration with various teams and effective communication skills to drive adoption and ensure data integrity. Preference is given to candidates based in Atlanta, Raleigh, or Charlotte, although remote work is permitted. This position is classified as outside IR35.

Key Responsibilities:

  • Define and manage workflows, SLAs, and escalation paths
  • Coordinate with Security, IT Operations, and Business Units
  • Identify and implement automation opportunities (e.g., ticket enrichment, auto-assignment, closure validation)
  • Ensure controls are in place for data integrity and workflow accuracy
  • Build and maintain dashboards for leadership and operational teams
  • Track and report key metrics (e.g., time to remediate, SLA compliance, vulnerability aging)
  • Develop training materials and run enablement sessions
  • Drive adoption through communication and change management

Key Skills:

  • Background in vulnerability management, SecOps, or GRC
  • Familiarity with ServiceNow Vulnerability Response and integrations (e.g., Tenable, Qualys)
  • Experience with automation and dashboarding in ServiceNow
  • Strong communication and stakeholder management skills

Salary (Rate): undetermined

City: undetermined

Country: USA

Working Arrangements: remote

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

ServiceNow Vulnerability Response Lead

Location: While remote working is allowed, personnel based out of Atlanta/Raleigh/Charlotte shall be preferred.

Contract Type: W2

Role Summary:
Lead the implementation and ongoing management of ServiceNow Vulnerability Response. Owns process design, automation strategy, controls, and dashboarding to drive effective vulnerability management across the organization.

Required Experience:

  • Background in vulnerability management, SecOps, or GRC
  • Familiarity with ServiceNow Vulnerability Response and integrations (e.g., Tenable, Qualys)
  • Experience with automation and dashboarding in ServiceNow
  • Strong communication and stakeholder management skills

Responsibilities:

  • Define and manage workflows, SLAs, and escalation paths
  • Coordinate with Security, IT Operations, and Business Units
  • Identify and implement automation opportunities (e.g., ticket enrichment, auto-assignment, closure validation)
  • Ensure controls are in place for data integrity and workflow accuracy
  • Build and maintain dashboards for leadership and operational teams
  • Track and report key metrics (e.g., time to remediate, SLA compliance, vulnerability aging)
  • Develop training materials and run enablement sessions
  • Drive adoption through communication and change management
Apply
Similar Jobs
Loading data...