Summary: The Senior IT Change Analyst role involves managing IT change processes within a large financial services client, focusing on both business-as-usual operations and a new improvement and process automation project. The position is fully remote and offers a competitive daily rate. Candidates should possess strong ITIL and ServiceNow expertise, along with excellent communication and stakeholder management skills.

Key Responsibilities:

• Manage IT change processes in a financial services environment.
• Support business-as-usual operations and improvement projects.
• Utilize ServiceNow for change management and process automation.
• Communicate effectively with stakeholders and manage their expectations.
• Contribute to process improvement initiatives within IT change management.

Key Skills:

• Demonstrable background in IT Change Management.
• ITIL qualified (certification highly beneficial).
• Extensive experience with ServiceNow software.
• Broader knowledge of change management processes.
• Excellent communication and stakeholder management skills.
• Experience in Banking/financial services preferred.
• Experience in process improvement and automating risk assessments in ServiceNow.

Salary (Rate): £368

City: London

Country: UK

Working Arrangements: remote

IR35 Status: inside IR35

Seniority Level: Senior

Industry: IT