SC Cleared User Researcher x 2
Posted Today by IO Associates
£500 Per day
Outside
Remote
England, UK
Summary: The role involves hiring two experienced SC Cleared User Researchers for a User Centred Design Consultancy, focusing on discovery phase workstreams for a data-sharing product across two government departments. The position requires strong user research skills in complex environments and the ability to engage with various stakeholders to inform operational strategy. The contract is initially for three months with a potential six-month extension, primarily remote with some travel. Candidates must possess active SC clearance and relevant experience in government or secure settings.
Key Responsibilities:
- Lead and deliver end-to-end user research activities during discovery
- Design and execute appropriate research methods (eg interviews, contextual enquiries, workshops)
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams
- Translate complex user needs into clear, actionable insights
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries
- Present findings in a compelling and accessible way to inform strategic decision-making
- Collaborate closely with product, design, and delivery teams in an agile environment
Key Skills:
- Active SC Clearance (UKSV Security Clearance)
- Proven experience delivering user research in government or highly secure environments
- Strong discovery-phase experience, particularly in complex or cross-organisational services
- Ability to work with sensitive data and navigate constrained research environments
- Experience influencing senior stakeholders and shaping strategy through insights
- Excellent communication, facilitation, and storytelling skills
Salary (Rate): £500 daily
City: undetermined
Country: UK
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
SC Cleared User Researcher x 2
£500 p/d Outside IR35
Initial 3 month contract with a 6 month extension likely
Largely remote with some expensed travel
Overview
iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities
- Lead and deliver end-to-end user research activities during discovery
- Design and execute appropriate research methods (eg interviews, contextual enquiries, workshops)
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams
- Translate complex user needs into clear, actionable insights
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries
- Present findings in a compelling and accessible way to inform strategic decision-making
- Collaborate closely with product, design, and delivery teams in an agile environment
Essential Skills & Experience
- Active SC Clearance (UKSV Security Clearance)
- Proven experience delivering user research in government or highly secure environments
- Strong discovery-phase experience, particularly in complex or cross-organisational services
- Ability to work with sensitive data and navigate constrained research environments
- Experience influencing senior stakeholders and shaping strategy through insights
- Excellent communication, facilitation, and storytelling skills
Desirable
- Experience working on data-sharing, interoperability, or cross-departmental services
- Familiarity with GDS standards and service design principles
Please don't hesitate to apply if you're an SC Cleared User Researcher as my client wants to interview WC 11th May.