Salesforce Technical Architect
Posted 1 day ago by 1754025711
Negotiable
Outside
Remote
USA
Summary: We are seeking a highly experienced Salesforce Technical Architect responsible for designing scalable Salesforce solutions and managing L2 support teams. The ideal candidate will have a proven track record in Salesforce solution design and architecture, ensuring consistent application uptime and performance. This role requires hands-on experience in leading technical development efforts and issue resolution. The candidate should possess strong knowledge of Salesforce architecture and APIs.
Key Responsibilities:
- Design scalable Salesforce solutions.
- Lead technical development efforts.
- Manage a team of L2 support engineers.
- Ensure consistent application uptime and performance.
- Oversee issue resolution for Salesforce applications.
Key Skills:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 10+ years of experience with Salesforce platform, including at least 2 years in an architect-level role.
- 3+ years of experience managing support or operations teams (L2/L3).
- Strong understanding of Salesforce architecture and APIs.
- Experience in Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
- Deep understanding of ITIL-based service management practices.
- Experience with support tools like Jira, ServiceNow, or Remedy.
- Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).
Salary (Rate): undetermined
City: undetermined
Country: USA
Working Arrangements: remote
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
We are seeking a highly experienced Salesforce Technical Architect with a proven track record in Salesforce solution design and architecture and hands-on experience in managing L2 Support Teams. The ideal candidate will be responsible for designing scalable Salesforce solutions, leading technical development efforts, and managing a team of L2 support engineers to ensure consistent application uptime, performance, and issue resolution.
Required Qualifications:
Bachelor s degree in Computer Science, Information Systems, or related field.
10+ years of experience with Salesforce platform, including at least 2 years in an architect-level role.
3+ years of experience managing support or operations teams (L2/L3).
Strong understanding of Salesforce architecture and APIs.
Experience in Apex, Lightning Web Components (LWC), Flows, and integrations (REST/SOAP).
Deep understanding of ITIL-based service management practices.
Experience with support tools like Jira, ServiceNow, or Remedy.
Salesforce certifications such as Application Architect, System Architect, or CTA (preferred).