Salesforce Consultant (Service Cloud)

Salesforce Consultant (Service Cloud)

Posted 1 day ago by Next Ventures

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Negotiable
Undetermined
Remote
Remote, Poland
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Agile Methodology Chatbot Cloud Computing Cloud Technology Constituent Relationship Management Customer Relationship Management (CRM) Software Mapping Software Process Design Salesforce Scrum (Software Development)


Ref: #63094




Salesforce Consultant (Service Cloud)

















  • Practice
    SAP






  • Technologies
    SalesForce





  • Location
    Remote, Poland





  • Type
    Contract








Salesforce Consultant (Service Cloud)



My client is currently looking for a Salesforce Consultant (Service Cloud) for a 3 month contract remote. 



Required skills:

  • Proficient CRM B2B process excellence experience (sales, service support/care) and process mapping skills.
  • 5+ years working on the Salesforce.com Platform.
  • Salesforce Administrator Certification.
  • Salesforce Service Cloud Certification.
  • Experience with agile methodologies (e.g. Scrum).
  • Experience using process design tools (e.g. Signavio).
  • 3+ experience in implementing support processes in Salesforce - email2case, live chat, chatBOT, omnichannel, and case escalation.

Further details:

Location: Remote 

Start: ASAP

Duration: 3 months + extension

Workload: Full time, 5 days per week 

Rate: Best EUR per day
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