Community Manager
Posted 1 week ago by United Peoples TV
Negotiable
Undetermined
Remote
United Kingdom
Summary: United Peoples TV seeks a passionate and organized Community Leader to manage their global Manchester United fanbase across various platforms. The role involves driving community engagement, managing loyalty initiatives, and supporting events and campaigns. The ideal candidate will have experience in online community management and a deep understanding of football culture, particularly Manchester United. This part-time, freelance position is remote and offers opportunities for growth and bonuses.
Key Responsibilities:
- Drive daily interactions across Discord, YouTube, Twitter/X, and Instagram
- Start conversations, reply to comments, and keep the energy alive
- Moderate chat spaces and maintain community standards
- Spotlight top fans, comments, and content weekly
- Manage member perks and giveaways
- Launch challenges, Q&As, fan-driven content, and newsletter updates
- Rework membership levels and add new perks that make fans feel special
- Grow the global fanbase and deepen loyalty through online and offline initiatives
- Plan fan meetups, live shows, and UPTV events around the world
- Coordinate logistics, venues, and guests
- Collaborate closely with the wider UPTV team to align campaigns and community strategy
- Track and visualize key engagement metrics across platforms
- Build clear reports on community growth, campaign success, and fan sentiment
- Identify trends, spot opportunities, and feed actionable insights back to the team
- Help set and drive weekly/monthly growth goals
Key Skills:
- Experience in managing online communities
- Knowledge of football culture, especially Manchester United
- Confidence across Discord, YouTube, Instagram, and community tools
- Highly organized and quick to respond
- Ability to create hype and engage fans
- Proficient in data tracking for growth measurement
- Ability to attend and run events and live shows
- Passionate about football and football culture
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
United Peoples TV is looking for a passionate and organised Community Leader to take charge of our global Manchester United fanbase across Discord, YouTube, Instagram, and beyond. This is a unique opportunity to help grow one of football’s most engaged online communities into a real-world movement. You’ll be the engine behind our fan loyalty, live events, community content, and more.
What you’ll be doing...
- Community Engagement
- Drive daily interactions across Discord, YouTube, Twitter/X, and Instagram
- Start conversations, reply to comments, and keep the energy alive
- Moderate chat spaces and maintain community standards
- Spotlight top fans, comments, and content weekly
- Loyalty & Growth
- Manage member perks and giveaways
- Launch challenges, Q&As, fan-driven content, and newsletter updates
- Rework membership levels and add new perks that make fans feel special
- Grow our global fanbase and deepen loyalty through both online and offline initiatives
- Event & Campaign Support
- Plan fan meetups, live shows, and UPTV events around the world
- Coordinate logistics, venues, and guests
- Collaborate closely with the wider UPTV team to align campaigns and community strategy
- Growth Management & Insights
- Track and visualise key engagement metrics across Discord, YouTube, Instagram, and other platforms
- Build clear reports on community growth, campaign success, and fan sentiment
- Identify trends, spot opportunities, and feed actionable insights back to the team
- Help set and drive weekly/monthly growth goals (Discord members, social interactions, event signups, etc.)
You’ll thrive in this role if you:
- Live and breathe football culture (especially Manchester United)
- Are confident across Discord, YouTube, Instagram, and community tools
- Are highly organised and quick to respond
- Know how to create hype and make fans feel part of something bigger
The ideal candidate...
- Experienced in managing online communities
- Be UK based (to match up with when our community is online and for events)
- Be able to attend and run events and live shows
- Be a passionate Manchester United fan (not essential but the ideal candidate will be)
- Passionate about football and football culture
- Have a deep understanding about building communities and working directly with them
- Proficient with use and tracking of data for growth measuring
The role itself will be a part-time, freelance and remote role. Full details on salary expectations and growth bonuses will be provided to candidates.