Arabic-Speaking Virtual Lifestyle Specialist (Temporary Contract)

Kickstart Your Career in Luxury Travel & Customer Service! Arabic-Speaking Virtual Lifestyle Specialist – Temp Contract (Graduate Opportunity )Are you a recent graduate or early-career professional looking to break into the world of luxury travel and concierge services? Do you love helping others, solving problems, and making someone’s day better? If you’re fluent in Arabic and English, and excited to work in a fast-paced, people-first environment, this could be your perfect next step !If you answere d "yes " to these questions, keep reading- you might be exactly who we’re looking for !

About the Rol e:As a n Arabic-Speaking Virtual Lifestyle Speciali st, you’ll help deliver unforgettable travel and lifestyle experiences to our members around the globe. From booking luxury hotels and ground transportation to arranging VIP experiences, you’ll be the first point of contact for high-profile clients in th e MENA, Europe, Asia, and US region s.You’ll handle a high volume o f calls and emai ls, provide tailored support, and act as a trusted go-to for all things travel-relate d.Don’t worry, we provide full training and a supportive team environment to help you shin e!

This is a great fit if y ou:Are a recent graduate or someone looking to grow in the travel/customer service sp aceSpeak Arabic and English fluent ly Are a great communicator and problem-sol verAre confident using digital platforms and multitasking under press ureCan work flexible hours (including weekends and some evenin gs)

What You’ll Do:Respond to travel and lifestyle requests via phone and e mail in both Arabic and Eng lishArrange bookings for hotels, villas, cruises, transfers, flights, and moreDeliver top-tier service that leaves a lasting impres sionPromote exclusive offers and lifestyle p erksWork closely with trusted suppliers and global part nersKeep detailed records to ensure a smooth member experi enceBuild real connections with members - you’re not just a voice on the ph one!

What We OfferStart Date: As soon as pos sibleContract Dura tion: Fixed-term (until December 2025) with potential to extend or become perm anentFully R emote working environment (Terms & conditions a pply) Full training & ment oring pro videdBe part of a friendly, global team passionate about what th ey do

Requir ementsKey Skills & Attri butes:Fluency in Arabic and E nglish (written and ve rbal) (French is a p lus)A recent gr aduate or someone with 1–2 years’ experience in customer service, hospitality, or travelStrong communication skills and a passion for helping peopleAbili ty to mul titask in a fast-paced, high-volume envir onmentComfortable using online platforms, tools, and s ystemsA flexible, proactive, and can-do at titudeWillingness to work shift pa tterns, including weekends and evenings (rotational s hifts)Access to a quiet, reliable home working set-up (laptop pro vided)

Guidelines for Hybrid/Home Office option:Please note that if you live within a commutable distance of the London office you will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possi bility.A secure home office at your confirmed address, free from background noise or other distr actionsInternet service must meet minimum requirements and minimum speed check must be c omplete

Benefits & Rewards Our people are at the heart of the business, and we have a culture of recognition and reward both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting deve lo pment. A competiti ve salary depending on e xperienceHybri d working. You can combine working from home and working from the office. If you don’t live near our office then we are open to fully remote working opt ions too.Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.Paid Sa bbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annu al leave.Extr a Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being par t of Ten.Remote Working Holidays - possibilities to Travel and Work anywhere in t he world!Employee D iscounts. Access to lots of great travel and entertainment discounts as our clients’ membe rs would!Be part of our global, dyna mic, and inclu sive Team, with diversity at its core .Genuine career oppo rtunities within a dynamic and international company. At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities f or growth.Join us and experience a workplace where you can tr uly thrive.

Who Are WeTen is a leading lifestyle and concierge company helping our clients discover, organise, enjoy and get the most from life. We partner with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Established in the UK in 1998 and with over 25 years of experience, Ten operates in over 20 cities worldwide, in over 26 languages, with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange ('TENG'). We were the first concierge business to be awarded the B Corp certification in the UK in 2023.Ten’s strategy focuses on four key areas: deliver a world-class member experience, invest in technology, expand contracts with new and existing clients as well as develop our foothold in new markets by leveraging our market-leading service p roposition.At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth. Join us and experience a workplace where you can truly thrive.

Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and bu siness needs. “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolici ted resumes.”

Join Ten Group and be part of the magic behind world-cl ass experiences