Application Support Enginner/ Software Support Engineer

Application Support Enginner/ Software Support Engineer

Posted 4 days ago by PROCYON Technostructure

Negotiable
Undetermined
Remote
Remote

Summary: The Software Support Engineer is tasked with supporting software applications and reusable components within a product suite, ensuring adherence to coding standards and technical design. The role involves collaboration with various stakeholders, including developers and project management, to maintain high-quality software modules. Key responsibilities include conducting testing and analyzing software-related issues from customers. This position is fully remote.

Key Responsibilities:

  • Support high quality, mature software modules product suite
  • Conduct situation and regression testing using appropriate methodology and techniques
  • Analyze support situation against development requirements and specifications to assess ownership
  • Analyze and resolve software related issues originated from internal or external customers

Key Skills:

  • Experience in software support and application management
  • Strong analytical and problem-solving skills
  • Familiarity with coding standards and technical design
  • Ability to collaborate effectively with cross-functional teams

Salary (Rate): £30,000 yearly

City: undetermined

Country: undetermined

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

The Software Support Engineer is responsible for the support of software applications and reusable software components. product suite, in compliance with predefined coding standards and technical design. You will be required to collaborate effectively with developers, QA, product owners, project management, and other internal stakeholders.<- Support high quality, mature software modules product suiteConduct situation and regression testing using appropriate methodology and techniques - Analyze support situation against development requirements and specifications to assess ownership<- Analyze and resolve software related issues originated from internal or external customers