Account Relationship Manager

Account Relationship Manager

Posted 1 day ago by Legal & General

Negotiable
Undetermined
Remote
London, United Kingdom

Summary: The Account Relationship Manager role at Legal & General involves managing and developing a portfolio of broker and third-party relationships within the Mortgage Services division. This remote position focuses on achieving sales and adoption targets while engaging with internal stakeholders to create commercial opportunities. The role requires a proactive approach to relationship management and proposition development to meet the company's growth objectives.

Key Responsibilities:

  • Achieving agreed sales and adoption targets through identifying and developing accounts across a range of LGMS products and propositions.
  • Managing a portfolio of existing broker firms and third parties to retain and develop relationships.
  • Developing and onboarding a self-generated pipeline of prospects from initial engagement to launch.
  • Providing input into proposition development to tailor offerings for LGMS partners.
  • Supporting the Head of Strategic Accounts with governance and process assessments for new and existing clients.
  • Representing LGMS at external events to educate on the mortgage market and LGMS strategy.
  • Seeking customer feedback to identify areas for improvement in product design and sales processes.

Key Skills:

  • High level Customer and Account Management experience in a competitive environment, ideally within the Mortgage/Housing industry.
  • Experience developing proposition initiatives and maximizing existing business opportunities.
  • Knowledge of business strategy, customer communication, and business planning.
  • Working knowledge of the UK mortgage lending market, ideally with fintech experience.
  • Strong analytical, customer planning, service, communication, and development skills.
  • Engagement, influencing, and presentation skills in various formats.
  • Ideally CeMAP qualified (or equivalent) or willing to work towards it.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: remote

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other