Summary: The role of Conseiller clientèle Particuliers involves serving as a trusted advisor to individual clients in banking and insurance, focusing on building relationships through tailored advice and support. The position requires proactive engagement to develop a client portfolio and ensure customer satisfaction. The successful candidate will work collaboratively within a team to enhance client experiences and contribute to the agency's overall performance. This role is part of LCL, a national bank committed to customer satisfaction and inclusivity.

Key Responsibilities:

• Provide tailored responses to clients using a diverse range of products (consumer credit, real estate, insurance, etc.) while building trust-based relationships.
• Develop a commercial portfolio through proactive engagement and utilize digital tools for client support (video conferencing, remote sales, multi-channel client journey).
• Adapt advice and support based on client profiles to address their specific needs.
• Manage day-to-day account operations and assess associated risks.
• Contribute to overall client satisfaction at the agency and assist in training new team members.

Key Skills:

• Bac +2/3 education level with experience in banking or customer service.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Proactive, autonomous, and adaptable with a focus on performance and responsibility.
• Experience in commercial roles, preferably with demanding clientele.
• Optimistic and responsive, acting as a reliable collaborator for clients.

Salary (Rate): undetermined

City: Amiens

Country: France

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other