Summary: The Service & Release Specialist role requires proven experience in software delivery within regulated environments, focusing on both on-premise and cloud technologies, particularly Azure and Pega Cloud. The position demands strong communication skills to effectively convey technical information to non-technical stakeholders and a growth mindset to embrace new approaches while ensuring quality and accuracy. Proficiency in project management tools and software automation is essential, along with a solid understanding of the Software Development Lifecycle and release management principles.

Key Responsibilities:

• Manage software delivery within regulated environments.
• Utilize on-premise and cloud technologies, primarily Azure and Pega Cloud.
• Communicate technical concepts to non-technical audiences.
• Engage with tech teams to understand decisions and risks.
• Utilize enterprise-grade project management and change management tools, specifically Atlassian and ServiceNow.
• Implement software automation tools like Jenkins, GoCD, Azure DevOps, Azure Portal, and Pega Deployment Manager.
• Understand and apply Software Development Lifecycle methodologies, including Agile and Waterfall.
• Plan and organize high volumes of changes to software applications.

Key Skills:

• Proven experience in software delivery within regulated environments.
• Strong communication skills.
• Proficiency in Azure and Pega Cloud technologies.
• Experience with Atlassian tool-set and ServiceNow.
• Knowledge of software automation tools (Jenkins, GoCD, Azure DevOps, Azure Portal, Pega Deployment Manager).
• Understanding of Software Development Lifecycle and release management principles.
• Strong planning and organizational skills.

Salary (Rate): undetermined

City: Glasgow

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT