Regional Housing Administrator, CLARION HOUSING GROUP LIMITED
Posted 1 day ago by Guardian Jobs
£33,022 Per year
Undetermined
Hybrid
London, England, United Kingdom
Summary: The Regional Housing Administrator role at Clarion Housing Group involves delivering a customer-focused administration service to the Neighbourhood Team in North London. Key responsibilities include managing communal repairs, maintaining tenancy records, and ensuring compliance with gas safety processes. The position requires strong customer service skills and the ability to analyze data effectively. This is a hybrid role, requiring office attendance up to four days a week.
Key Responsibilities:
- Deliver a highly customer-focused regional administration service to the Neighbourhood Team.
- Report communal repairs to contractors and maintain relevant records.
- Action gas safety processes and liaise with contractors.
- Raise Purchase Orders and maintain garage tenancy records.
- Process lettings and terminations to maximize income collection.
- Liaise with colleagues on inspections.
- Write clear, accurate, and concise records.
- Analyze data from various sources and prioritize workload.
Key Skills:
- Previous experience in a customer service environment.
- Demonstrable commitment to delivering excellent customer service.
- Ability to write clear and concise records.
- Strong analytical skills for data interpretation.
- Effective workload prioritization skills.
Salary (Rate): £33,022 per annum
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Salary: £28,544 to £33,022 per annum
Location: London, Wrights Road / London, Corsica Street
Hours: 36 hours per week
Contract Type: Secondment/Fixed term contract until October 2026
We're recruiting for Regional Housing Administrator to join our teams in North London. You'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections. You'll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required. If this sounds like an opportunity for you then take a look at the full role profile for more information HERE or please visit our website for more information. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information.
Closing Date: Sunday 30th November 2025 at midnight.
This is a hybrid role based in London, requiring you to work in the office up to 4 days a week. You'll split your time between working from home and at our Corsica Street and Wrights Road office sites. Your specific days in the office will be agreed upon with your line manager.
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.