Product Owner

Company Description/ Business Unit Location: Cardiff (hybrid working 3 office days per week) + regular travel to our London office will be required Employment Type: 9-month Fixed Term Contract Additional Benefits: Annual Bonus Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Product Owner means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

This is the job This is a unique opportunity to lead the development of a new digital product within a fast-paced and agile environment. As Product Owner, you’ll play a pivotal role in shaping and delivering a customer-focused solution that’s being trialled as part of a strategic initiative. You’ll work closely with cross-functional teams to bring ideas to life, test assumptions, and iterate quickly based on real-world feedback. The role is ideal for someone who thrives in ambiguity, enjoys solving complex problems, and is motivated by creating meaningful impact. You’ll be empowered to drive product decisions, collaborate with stakeholders across the business, and help define what success looks like for a new and evolving service. Please note, this is a 9-month Fixed Term Contract (FTC)

What will I be doing? Define and communicate the product vision and roadmap, ensuring alignment with customer needs and business objectives. Lead cross-functional teams to deliver high-impact digital products in a test-and-learn environment. Prioritise product features and enhancements based on data, user feedback, and strategic goals. Collaborate effectively with stakeholders across the organisation to drive product success. Champion agile methodologies and foster a culture of continuous improvement and experimentation. Monitor product performance and iterate to maximise customer value and business outcomes.

What do I need? Proven experience as a Product Owner in a digital or technology-led environment. Demonstrated success working in a test-and-learn setting, ideally with consumer-facing products or services. Strong stakeholder management skills, with the ability to influence and collaborate across diverse teams. Ability to translate customer needs and business goals into clear product requirements and priorities. Familiarity with agile methodologies and product lifecycle management. Comfortable using data and insights to inform decisions and drive continuous improvement.

Additional information Benefits We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.